Managed Cloud Ops

Infrastructure with a 99.99 percent availability commitment, continuous monitoring, security patches, scaling and incident handling, you ship the product, we keep it running.

99.99 percent means less than an hour of unplanned downtime per year, and that number is engineered, not promised: redundant components, health checks, automatic failover. You get a monthly report showing the achieved availability, not just the pledged one.

AWS, Azure and Google Cloud, including hybrid setups. We recommend based on your workload and existing contracts, not based on our preferences.

The honest answer to "which cloud" is usually "the one you are already invested in", unless a workload clearly favors another. Because the infrastructure is defined as code, a later switch remains a project, not a catastrophe.

Automated daily backups at 02:00 plus on-demand snapshots before risky changes. Restores are tested regularly, a backup that was never restored is just a hope.

Backups are stored separately from production, versioned across multiple restore points and protected against tampering, which also covers the ransomware case. Twice a year we run a full restore drill and document how long recovery actually takes.

Monitoring alerts immediately, defined runbooks kick in and the responsible engineer responds, most incidents are resolved before your customers notice anything.

Common failure patterns, a full disk, a crashed service, an expiring certificate, heal automatically through prepared runbooks. For everything else there is an escalation chain with response times, and you receive an incident summary afterwards: cause, fix, prevention.

Yes, with a planned migration: inventory, parallel setup, staged cutover and rollback plan, downtime is minimized and announced, not discovered.

The new environment is built and tested next to the old one, data is synchronized continuously, and the final cutover happens in a planned window measured in minutes. If anything looks wrong, the rollback path returns you to the old setup unharmed.

Right-sizing of resources, reserved capacity where it pays off and a monthly cost report with recommendations, so the bill shrinks instead of quietly growing.

Cloud bills grow through forgotten resources and lazy oversizing, so every environment gets budgets with alerts and a quarterly cleanup. In most takeovers the savings we find in the first months exceed our operations fee.

Security baselines, complete logs, access control and GDPR-ready processes are part of the standard setup and support audits for frameworks like SOC 2 and ISO 27001.

When an audit comes, the difference shows: access lists, change history and backup evidence already exist as reports instead of being reconstructed for weeks. Combined with our cyber resilience service, infrastructure and security answers come from one place.

No. Infrastructure is defined as code, fully documented and portable. If you ever leave, you take a clean, working setup with you.

Concretely: the cloud accounts belong to you, the infrastructure definitions live in your repository, and the documentation is written for your successor, whoever that is. We want to be kept for our work, not because leaving is too painful.